Designing Sustainable Employee Performance Measurement System in Research, Development, and Manufacturing Company
Jodie Ridha Arrozak(a*), Anton Abdulbasah Kamil(a**)

a) School of Industrial and System Engineering, Telkom University
Jl. Telekomunikasi Terusan Buah Batu No.1 Bandung 40257, Indonesia
*jodie.ridha[at]gmail.com
**antonkamil[at]telkomuniversity.ac.id

Abstract

Research, development, and manufacturing company in this tight and competitive environment must have good performance to achieve sustainability. Employee loyalty is one of the main aspect to deliver good performance and sustainability. Research and development activities usually produce intangible result which is difficult to be measured. In the other hand, manufacturing activities can be easily measured by product and quality. The difficulties of performance measurement may cause unfair compensation that lead to unsatisfied employee. This study took a case in XYZ Company on designing sustainable employee performance measurement system to improve productivity, employee loyalty, and sustainability. XYZ company is a private company that works in research, development, and manufacturing. This study propose new concept of employee performance measurement system that suitable for all of the activities in XYZ company to deliver fair performance measurement.

Keywords: Performance Measurement System; Research and Development; Sustainable

Topic: Organizational Behavior, Leadership and Human Resources Management