Stakeholder Analysis on National Medicine Supply System Desy Anisya Farmaciawaty*, Mursyid Hasan Basri, Ilma Nurul Rachmania, Fransisca Budyanto Widjaja
School of Business and Management, Bandung Institute of Technology Jalan Ganesha No. 10, Bandung 40132
*desy.anisya[at]sbm-itb.ac.id
Abstract
Efficient national medicine supply system is necessity to avoid shortages and stock outs of medicines. According to WHO, one factor that contribute to ensure availability and accessibility of medicines is coordinated healthcare partners and institutions. Therefore, this research aims to do a stakeholder analysis to understand and evaluate the stakeholder’s -related with medicine supply system- behavior, intentions, interrelations, and influence. Data were collected through focus group discussion and in-depth interview to healthcare providers, public health office, and medicine suppliers in West Java. To carry out this research, first we will identify all key (primary and secondary) stakeholders, next, we analyze the power, interest, and influence of the stakeholders using the stakeholder analysis matrix. From the research we will obtain information that can be used to help understand the power and interest of each stakeholder, the relationship among them and the issues they care about most.
Keywords: medicine supply system; stakeholder analysis; stakeholder analysis matrix
Topic: Innovation, IT, Operations and Supply Chain Management
